filters
state:
Show
city:
Show
product:
Show

This customer purchased form us and then contacted our support team asking for a refund claiming they had contacted us multiple times. We received 1 email from the customer and we responded within 48hrs as promised. This customer did not contact us multiple times,...
Read more
1.5
#964477
Reply to reviews
This issue is now resolved and the customer has been informed with options etc. and is satisfied.
Read more
1.1
#959256
Reply to reviews
This customer has been refunded and wrote this review after we had refunded them. The customer has been notified that the refund has been processed and this issue is now fully resolved and the customer fully satisfied.
Read more
1.6
#958909
Reply to reviews
This issue has now been resolved and the customer is fully satisfied with the outcome.
Read more
2.7
#956982
Reply to reviews
This issue has now been resolved.
Read more
1.0
#953257
Reply to reviews
This customer was refunded within 72hrs of requesting as promised. This issue is resolved and the customer fully satisfied.
Read more
4.1
Harrogate, North Yorkshire
#952947
Reply to reviews
We were a day late refunding this customer within our 72hr promised timeframe and apologize for the poor experience. We refunded the customer in full and they are now satisfied. Our mistake for not refunding within the specified timeframe and we take responsibility...
Read more
1.2
#951815
Reply to reviews
This customer asked for a refund and we refunded them within 72hrs from receipt of their email which is within our stated timeframe. It's unfortunate that the customer posted this message before allowing us a full 72hrs. This issue is now resolved the customer is...
Read more
#950876
Reply to reviews
This issue has now been resolved. The customer has been in communication with our staff to rectify this issue.
Read more
1.0
Sandy, Bedfordshire
#947955
Reply to reviews
This customer asked for a refund and submitted completed worksheets as asked however one of our support team accidently marked this ticket as solved when it hadn't been solved. The customer has now been refunded in full and this is now resolved. This is our...
Read more
2.5
#943813
Reply to reviews