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Hi thank you for contacting us. This customer purchased our program and asked for a refund, our support team responded back saying that our program comes with a very clear "action based guarantee" which states that in order to qualify for a refund the customer must at...
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2.3
#859343
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Hi thank you for contacting us. This customer purchased our program and asked for a refund, our support team responded back saying that our program comes with a very clear "action based guarantee" which states that in order to qualify for a refund the customer must at...
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1.4
#867137
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Sam Ovens - Bad Support. No Refund if you ask for. Lack of ethics.
Sam Ovens - Bad Support. No Refund if you ask for. Lack of ethics.
Hi thank you for contacting us. We have made contact with this customer via email and phone and made sure that they have been refunded in full as well as receiving a personal apology from our company. I apologize for this experience and it should not have happened,...
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1.5
#875714
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Sam Ovens - Still trying to get a refund - terrible customer service
Sam Ovens - Still trying to get a refund - terrible customer service
Sam Ovens - Still trying to get a refund - terrible customer service
Sam Ovens - Still trying to get a refund - terrible customer service
Sam Ovens - Still trying to get a refund - terrible customer service
We absolutely focus to take care of every customer that gets started and works with us to grow their business. Marilia did the worksheets within the first 2 weeks of the program, and was eligible for a refund based on our guarantee, which we have processed quickly. We...
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1.0
#1116075
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Over half a month, no response to a refund request -- to those researching Sam Ovens, you'll want to read this.
Over half a month, no response to a refund request -- to those researching Sam Ovens, you'll want to read this.
Over half a month, no response to a refund request -- to those researching Sam Ovens, you'll want to read this.
This customer asked for a refund and it took our customer support team far to long to respond and refund the payment. This is our fault and we take full responsibility for it. We have a small customer support team and the Christmas holidays hit us hard in terms of...
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1.0
#987365
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Sam Ovens - Never heard of them

If a customer has a receipt and their time has ran out I feel they should get store credit and especially if all the items are listed on the receipt there's a few stores in Rochester that you can't return anything and I think that's bogus
#1256021
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Hi Brian, As the leader on our management team, I am terribly sorry about the experience you've had with us! Based on understanding that you were within our guarantee period of 30 days by completing the work we lay out inside the training program, I am able to go...
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1.0
#1067194
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Sam Ovens - Haven't tried - looking to get used course material

Haven't tried the course, hoping to see if someone wants to get rid of it? I'd like to talk with a couple unhappy customers...thanks!
2.0
Details
Price Affordability
Product or Service Quality
#1198503
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Sam Ovens Enterprises - Very BAD customer service!!! No refund after submitting my work despite their policy of refunding you – THEY JUST IGNORE YOU!!!
Sam Ovens Enterprises - Very BAD customer service!!! No refund after submitting my work despite their policy of refunding you – THEY JUST IGNORE YOU!!!
Sam Ovens Enterprises - Very BAD customer service!!! No refund after submitting my work despite their policy of refunding you – THEY JUST IGNORE YOU!!!
Sam Ovens Enterprises - Very BAD customer service!!! No refund after submitting my work despite their policy of refunding you – THEY JUST IGNORE YOU!!!
Sam Ovens Enterprises - Very BAD customer service!!! No refund after submitting my work despite their policy of refunding you – THEY JUST IGNORE YOU!!!
Sam Ovens Enterprises - Very BAD customer service!!! No refund after submitting my work despite their policy of refunding you – THEY JUST IGNORE YOU!!!
This customer asked for a refund and our company was late getting to his support ticket. The customer posted this negative review about our company on January 26th and we refunded this in full on January 26th. We take responsibility for this since it was our fault...
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1.5
Dartford, Kent
#997766
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This customer asked for a refund and it took our support team four days to get it delivered, I can understand why the customer has complained as this service is simply not acceptable and we take full responsibility for this. We refunded the customer on the 4th day and...
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4.6
#892981
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