I do not ever write reviews, but after a week of trying to receive contact back from Sam Oven's support team regarding a refund request I have had absolutely NO contact from them with except a "received your email we will get back to you within 1 business day, but if we are busy it could take up to 3 business days so please do not email again". I have had absolutely NO response from Sam Ovens at all and I want my refund.
Their refund policy is clear and a customer must make an effort to do their training for each module which is defined as week1, week 2, week 3. I made a significant effort in each of the weeks, however quickly determined the Sam Ovens style of selling and this type of business is not right for me and I am looking for 100% refund.
Without getting nasty in this review, all I am requesting is for the support team to contact me and to issue me a refund of which I am deserved ASAP. The concern for me is a customer only has 30 days to request the refund and time is ticking. I also do not appreciate the lack of communication and response from this company, which makes me very nervous of the credibility of the program. I also just want my money back in my bank account and NOT Sam Oven's.
At this stage, I would NOT recommend Sam Ovens Consulting Accelerator program and should they respond to this review in a favorable fashion in the very near future I would be happy to reply to my criticism.
You say customer satisfaction is important to your organization and I would appreciate you standing by what you say.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of refund policy and did not respons to refund request. Please immediately contact the author of this review to discuss a product or service. Sam Ovens needs to read this review and look into the issue (if any) according to poster's claims.
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