Reply by Sam Ovens

Not resolved
This customer purchased our product and asked for a refund outside of the 30-day refund period. We are now working with the customer to resolve this issue.

I have been patiently waiting for a response other than a computer automated one for NINE days now... I figured because of the holidays, there would be a day or so lag.

But this is ridiculous. I am requesting a full refund because there is no way I am ready for a client within 30 days. There is too much research to do. I have all of my "homework" completed and ready to send in for my proof.

I just need an actual person to speak to that will explain how to go about doing that. There are no phone numbers to call..

Just a shotty email "support team". Please work on your customer response time..

This reviewer shared experience about "customer service and money back guarantee" and wants this business to issue a full refund as the author lost $1997. This person is overall dissatisfied with Sam Ovens. The most disappointing about sam ovens customer care at Sam Ovens was not responsive , but reviewer liked fb group for network purpose. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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